Most surveys ask five questions. We collected 904 from 48 UK firms at Accountex London, May 2026 — then went deeper to find what most miss.
Every headline below came straight from the data. We've opened a few up — unlock the full guide to read the rest.
Ranked by how many firms flagged each — from AI paralysis at the top to cross-border clients at the tail.
The single most-picked problem at the show — and it's the smallest firms feeling most lost, not the biggest.
Sole practitioners listed 11.1 worries on average. Firms with 2–10 staff averaged 5.9.
They flag more problems than any other role, and 43% are already thinking about an exit.
It travels with month-end (1.92×), not with the longest weeks (1.06×). The cause isn't what most assume.
Chase advisory revenue and cashflow worry follows. It doesn't bill like compliance work.
Too big for the founder to hold it all, too small for real systems — they flag more operational pain than anyone.
53% worried about data mess blocking AI were also the most worried about proving its ROI.
Chasing records, disconnected stacks, document chaos, slow onboarding — one capability quietly sits under all of them.
It was the most-picked problem at the show. And counter to every assumption, it's the smallest firms who feel most lost — not the biggest.






Look closely and a single capability sits under six of the most-flagged problems — where client documents live, and who can find them.
The complete 16-page report — every ranking, every cut by firm size and role, and the four moves to make in the next 90 days. Free, instant, yours to share.
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